Overview
Purpose of the Article
This article explains how Corporate Account managers can remove notaries from their Corporate account or remove themselves from the notary license count if they are no longer acting as a notary.
Who Should Use This Guide
- Corporate Account managers
Key Takeaways
- How Corporate Account managers can remove notaries.
How to Remove a Notary from a Corporate Account
| Instructions | Visuals |
|---|---|
| Log in to Notary Hub with a Corporate Account manager account and navigate to the "Notaries" page. |  |
| Locate the notary you wish to remove from the list. |  |
| Click the red "Remove" button. |  |
| Confirm the removal action in the pop-up prompt. |  |
| The notary will be immediately removed from your Corporate account. |  |
How to Remove Yourself from a Corporate Account (Notary Action)
| Instructions | Visuals |
|---|---|
| Log in to Notary Hub with a Corporate Account manager account and navigate to the "Notaries" page. |  |
| Click the red "Remove" button next to the notification that says "I am a notary and am included in the license count." |  |
| Confirm the removal action in the pop-up prompt. |  |
| You will be redirected to your Dashboard. If you want to be added back to the notary count, simply click the "Enable" button. |  |
Important Notes About Removing Notaries
- Immediate Effect: Removal is effective immediately after confirmation.
- Access Loss: Removed notaries will lose access to corporate sessions, signing history, and internal corporate communication.
- No Refunds: Corporate subscription seat fees are non-refundable for partial months.
Frequently Asked Questions
Q: Can a Corporate Admin restore a notary after removal?
- A: No. Once removed, the notary must be re-invited as a new member if needed.
Q: Will removing a notary cancel their individual signings?
- A: Yes, any active or pending signings assigned through the Corporate account will be canceled.
Q: Does removing myself as a notary delete my entire Notary Hub account?
- A: No. It only removes you from the Corporate subscription. Your general Notary Hub login will remain active.
Q: Are removed notaries notified once the removal is complete?
- A: Yes, a confirmation email is sent once the action is finalized.
Q: Will removed notaries still appear in Corporate reporting or transaction histories?
- A: Yes, historical records remain for compliance purposes, even after removal.
Q: Can a notary be reassigned to a different Corporate account after removal?
- A: Yes, but the notary would need to be re-invited by the new Corporate account.
Q: What if I accidentally removed myself as a notary?
- A: You can click the "Enable" button on your Dashboard to rejoin the notary license count at any time.