Overview
Purpose of the Article
This article explains how Corporate Account managers can add additional notaries to their company's Notary Hub account.
Who Should Use This Guide
- Corporate account managers responsible for onboarding new notaries.
Key Takeaways
- How to invite other notaries to join your corporate account.
- Understanding verification requirements for new notaries.
How to Add a Notary to Your Corporate Account
| Instructions | Visuals |
|---|---|
| Log in to Notary Hub and navigate to the "Notaries" page. |  |
| Click the "Invite Notary" button. |  |
| Enter the email address of the notary you want to invite. |  |
| Select the radio button to choose whether to pre-authorize and provide digital signing certificates for your notaries, or require notaries to purchase their own certificates independently. |  |
| Select the blue "Invite" button to send the invitation. |  |
| The invited notary will receive an email with a link to complete their registration. |  |
| After the notary clicks the link to accept the invitation and completes registration, they will appear on the Notaries page with a status of "Invited." |  |
| Click the "Approve" button to finalize invitation. |  |
| The status of the new notary will update to "Approved." |  |
Important Notes About Adding Notaries
- Verification Required: New notaries must submit their commission information and be approved before handling sessions.
- Role Permissions:
- Corp Account role can manage other notaries and corporate settings.
- Corp Notary role can only access their personal signing dashboard.
- Invitation Expiry: Invitations expire after 7 days if not accepted.
Frequently Asked Questions
Q: I invited a new notary, why aren't they showing up as "Invited" on my Notaries page?
- A: They must click the accept link and complete registration before appearing on the Notaries page.
Q: What happens if an invited notary does not complete the setup?
- A: Their access remains inactive until they submit required documentation and complete verification.
Q: Can a Corporate Admin remove a notary later?
- A: Yes, Corporate Admins can deactivate or remove notaries at any time from the "Notaries" page.
Q: Do corporate notaries share the same commission and payout account?
- A: No. Each notary must upload their own commission documents and set up their own payout account.
Q: Will the corporate account be responsible for notary errors or misconduct?
- A: Each notary is individually responsible for their conduct. However, corporate accounts are encouraged to monitor team compliance.
Q: Can a notary belong to more than one Corporate account?
- A: No. A notary can only be active under one Corporate account at a time in Notary Hub.
Q: Can I customize the permissions for a Corp Notary role?
- A: No, all Corp Notaries roles have the same permissions.
Q: Is there a way to track which notaries have pending versus approved status?
- A: Yes, statuses for "Invited," and "Approved" are displayed on the Notaries page.
Q: What if I entered the wrong email address when inviting a notary?
- A: You can send a new invitation.
Q: Can corporate notaries use their own Self RON sessions under the corporate subscription?
- A: No. Sessions completed under a Corporate subscription are tied to the corporate entity, not individual Self RON accounts.
Q: Is there a cost to adding more notaries later?
- A: Yes, each seat is an additional $10/month.